Frequently Asked Questions
Everything you need to know about shopping at Lionsgate Shop.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
Lionsgate Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to select countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature from 9 AM to 5 PM EST, Monday through Friday.